1. Introduction

Thesheet OÜ, trading as "thesheet" ("we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1. User Information: When you create an account or use our services, we collect information such as your name, email address, and contact details.

2.2. Payment Information: If you subscribe to our paid services, we collect billing and payment information, which may include credit card details.

2.3. Usage Information: We collect information about how you use our services, including your interactions with our platform, IP address, device information, and browsing history.

2.4. Customer Support: If you contact our customer support, we may collect information related to your inquiries and our responses.

3. How We Use Your Information

We process your personal data for the following purposes:

3.1. Providing Services: To deliver and maintain our SaaS platform, fulfill your requests, and provide customer support.

3.2. Payment Processing: To process payments for our subscription services.

3.3. Analytics: To analyze and improve our services, understand user behavior, and customize your experience.

3.4. Communication: To send you important notices, updates, and marketing information (where you have consented to receive such communications).

3.5. Legal Compliance: To comply with legal obligations and respond to requests from law enforcement or government authorities.

4. Data Sharing

We may share your personal data with the following entities:

4.1. Service Providers: We may engage third-party service providers to assist us in providing our services, including payment processing, analytics, and customer support.

4.2. Business Partners: We may share data with trusted business partners for marketing and promotional purposes (with your consent).

4.3. Legal Requirements: We may disclose your data when required by law, court order, or government authority.

4.4. Merger or Acquisition: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity.

5. Data Security

We implement technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments.

6. Your Rights

You have certain rights concerning your personal data:

6.1. Access: You can request access to the personal data we hold about you.

6.2. Rectification: You can request that we correct inaccurate or incomplete data.

6.3. Erasure: You can request the deletion of your data in certain circumstances.

6.4. Data Portability: You can request a copy of your data in a structured, machine-readable format.

6.5. Objection: You can object to the processing of your data for direct marketing purposes.

6.6. Withdrawal of Consent: You can withdraw consent for processing where we rely on your consent.

To exercise your rights, please contact us using the information provided in Section 9.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

*8. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that adequate safeguards are in place for such transfers.

9. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us at:

Thesheet OÜ

Tatari 6, Tallinn

hey@thesheet.co

+372 5023879

10. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our data processing practices. We will notify you of any material changes by posting a notice on our website or by contacting you directly.

By using our services, you agree to the terms of this Privacy Policy and the processing of your personal data as described herein.